Document complete patient care— anytime, anywhere

Cloud‑based HITRUST CSF‑certified speech recognition solution that provides a consistent and personalized clinical documentation experience across solutions, platforms, and devices regardless of physical location. Allows clinicians to use their voice to securely capture the patient story more naturally and efficiently —anywhere, anytime.

See how Dragon Medical Direct boosts clinician productivity and efficiency through a consistent, personalized experience.

The world is your workstation

Nuance Dragon Medical Direct is a secure, cloud—based speech platform for physicians and other clinicians to securely document complete patient care in the EHR.

BENEFITS

Achieve higher quality documentation
and greater flexibility

The patient story should be dictated by clinicians, not technology limitations. Conversational AI empowers physicians to document more naturally.

Always available

Dragon Medical Direct is designed for speed, accuracy, and flexibility, with personalized vocabularies and templates that can be accessed and shared across the widest range of devices in the industry.

Secure and compliant

Our solutions support HIPAA requirements for patient security and confidentiality by employing secure encryption methods throughout the workflow. Our cloud solutions feature 99.5% uptime and run on geographically dispersed, active-active, data centers hosted on a HITRUST CSF certified hosting infrastructure.

Greater accuracy

Achieve 99% accuracy with no voice profile training required, and a single cloud‑based profile that is auto‑established at first use. Manual activities such as accent adjustments and microphone calibration, are now automatic, providing greater accuracy, a lower word error rate, and an optimal clinician experience from start.

Easy to install and maintain

No complex configurations; clinicians can begin dictating in less than five minutes using your existing infrastructure. Automatic updates mean less work for your IT staff and less hassle for your clinicians.

Budget friendly

Affordable subscription‑based pricing with little upfront capital investment makes it easier for healthcare organizations to plan budgets with predictable expenses.

Mobility

Dragon Medical Direct desktop app provides accurate and portable cloud-based clinical speech recognition across a wide range of Windows devices. When paired with PowerMic Mobile, Nuance’s secure wireless microphone app.

FEATURES

Portability, personalization, access,
insights and compatibility

Get clinicians up and running immediately across clinical workflows, care settings, devices, and apps for a seamless, consistent, and personalized voice experience.

Portability

Provides secure, accurate and portable cloud‑based clinical speech recognition across a wide range of Windows® devices and is compatible with all leading EHRs. When paired with PowerMic Mobile, clinicians have even more freedom to dictate from virtually anywhere.

Built-in productivity

Comes standard with built in productivity tools and access to speech enabled workflows in supported mobile productivity apps, at no additional cost, including Dragon Medical Clinical Calculators, which easily compute various scores and indices within a user friendly interface.

Integrated CAPD

Users with access to Dragon Medical Advisor enjoy greater benefits from evidence based guidance when adding important details to existing diagnoses and discovering evidence of undocumented and unspecified diagnoses.

Embedded virtual assistant capabilities

Clinicians can now retrieve clinically relevant information with clinical content search using UpToDate® by Wolters Kluwer. This integrated skill allows users with UpToDate Anywhere licenses to ask natural language questions such as “Hey Dragon, search UpToDate for pediatric hypertension treatment options”.

Convenient wake‑up word

Hands free option offers better control, ease of use, and greater freedom by allowing users to simply say, “Hey Dragon” to turn on microphone, and eliminate the need for manual controls or clicks with always listening.

Actionable insights

Dragon Medical Direct Analytics offers a self‑service portal that provides utilization data, adoption trends, and peer benchmarking tracking to ensure user efficiency and help with the design of action plans for improvement.

Testimonials

What customers are saying

With Dragon Medical Direct, the time our trained and optimized providers spend in the note authoring pages is one‑sixth the Cerner average.

Michelle Ing

Physician Assistant

Dignity Health

We saw our physicians increase their documentation efficiency with speech recognition. It made sense to offer our nurses the solution as well, with the idea it would empower them to tackle pressing documentation responsibilities.

Dr. Paul Clark

Chief Medical Information Office

Concord Hospital

We were looking for a scalable, enterprise‑wide clinical documentation solution. Nuance not only met that criteria but also could provide a strong technology foundation to improve provider efficiency and enable timely documentation in the patient record.

Jonathan Shoemaker

Chief Information Security Officer

Allina Health

We took a look at the bigger picture of voice recognition technologies and discovered how evidence‑based guidelines and new therapies are exploding in this space, and we found that only Nuance is on the leading edge of this trend toward higher‑order voice recognition solutions. Brian Lancaster

Brian Lancaster

Executive Director of Information Management

Nebraska Medicine

We're excited about Dragon Medical Direct and being able to tie that into our Imprivata Cortext application for secure texting. We're really hoping to be able to give back a little bit of time to our providers who are super busy with everything that they have to do, so that they can care for their patients.

John Lucabaugh

Vice President, Health Information Management Summit Health

In terms of actually making a difference, so much of that has to happen from provider to provider in care transitions and voice is a big part of that. The notes are more complete, there’s more information there, they actually say something instead of just this cookie‑cutter template where every note can look the same..

Brian Yeaman

M.D. CEO

Yeaman and Associates

Physicians are more mobile than ever, both inside and outside the hospital. There is also an increased need for patient stories to become immediately available. Integrating Nuance Dragon Medical Direct with our Cerner physician documentation tool has enabled us to meet both of these needs.

Ehab Hanna, MD, FHM

Chief Medical Information Officer

Universal Health Services (UHS), Inc

This workflow has been essential for us. Now, when the next physician arrives to see the patient, even a few minutes later, the first physician’s notes are already available in the chart for review.

Eddy Stephens

Vice President and Chief Information Officer

Infirmary Health

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